Processing Time
Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the shipping method selected. Estimated delivery times will be shown at checkout.
Age Verification
All orders require age verification. Someone 21 years of age or older (or the minimum legal age in your jurisdiction, if higher) must be present to sign for delivery.
Shipping Restrictions
We currently ship within the United States only. Due to state and local regulations on nicotine and vapor products, we are unable to ship to certain states or jurisdictions. If we are unable to fulfill your order due to shipping restrictions in your area, you will be notified and refunded.
Lost or Damaged Packages
If your package arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date so we can assist you.
This policy is a general template and has not been reviewed by an attorney. Please have it reviewed for compliance with the specific states you ship to, given nicotine/vapor shipping regulations and the federal PACT Act.